FAQs

If you have forgotten your password, follow the steps below:

1. On the Mocks Booking System home page mocks.elevenplusexams.co.uk, click on the Login button in the top right corner of the screen.
2. On the login screen, click on the link Forgot Password.
3. On the Password Reset screen,
   • enter your email address that you first registered with on the Mocks Booking System
   • click on the Password Reset button
   • NOTE: If your email address was registered on the Mocks Booking System, the system will send you an email to the address entered above.
4. Open your email application and you should find an email from noreply@elevenplusexams.co.uk with the subject Eleven Plus Exams Mocks: Reset password instructions. If you are unable to find this email, please check your SPAM/JUNK folder.
5. Open the email containing the instructions and click on the Reset Password button. This will open a screen prompting you to enter and confirm your new password.
6. Once you have entered the new password successfully, you will be automatically logged into the Mocks Booking System.

Please remember to keep a note of your new password for future use.

Eleven Plus Exams is a reliable and trusted source for all things 11+. We have provided 11+ advice, resources and tuition for over 20 years. We are the creators of the first website dedicated to providing 11+ resources and advice and we are the hosts of the UK’s largest online 11+ forum. We also publish 11+ practice books and have developed our own 11+ online preparation software.

Eleven Plus Exams has written real entrance exams for particular independent schools, and through this process we have ensured our testing material reflects realistic exam timing, appropriate difficulty levels and covers all topics that appear in the 11+.

Our mock exam papers are written by our in-house subject experts and are tailored to specific exam boards. They are classroom tested with our own tutees to ensure their accuracy and effectiveness.

Many mock exam providers may create generalised papers which seek to cover every exam board or otherwise create single subject papers which are 30 minutes in length. The value of shorter or generic papers may be limited as they do not reflect a real 11+ exam experience. These papers are likely to contain question styles that are not relevant to the exam your child will sit, or will omit some question styles that are relevant. A mock exam’s composition, content, time pressure and difficulty level should be targeted to a specific school for maximum efficacy. For example, a mock exam cannot be suited for Queen Elizabeth Boys' school as well as Latymer School as both schools use different exam bodies.

Our mock papers are exclusive to Eleven Plus Exams and we do not sell or provide them via third party tutors for their own mock exam sessions. Although the full mock exam papers are not released due to copyright, our feedback reports provide access to all questions that are skipped or incorrect, so that every student can easily identify their areas for improvement.

We produce multiple papers for each type of mock exam. This enables students to sit several papers that target specific schools/exam boards. All paper sets are of equal exam level difficulty and so can be sat in any order.

When booking, please avoid booking the same sets across different dates, as these will be the same paper, e.g. do not book CEM Set A for a second date if you have already booked an earlier date for this Set A.

Eleven Plus Exams recommends its own students sit at least three mock exams.

Children aged 10-11 years typically have little experience of formal exam conditions, as timed curriculum tests in primary school are usually relatively relaxed and sat in familiar surroundings. Some children can find even mock exams intimidating and get very nervous and have difficulty remaining focused while sitting them. We find that our own Year 5 students make greater progress with exam performance by sitting more mock exams as opposed to extending their tuition lessons, as this both tests their knowledge for their real exam and provides them with valuable experience becoming comfortable and confident with what to expect on the day of their test.

We recommend that your child's first mock exam is not left until the summer period, because of the risk of causing worry and distress if your child does not perform well.
We also recommend booking one early mock exam, to provide a general idea of how well your child is performing against their cohort. This enables you to plan for the months ahead and leaves more time to address weak spots that have been identified in your feedback report.

Some parents worry that their child is not ready for their first mock exam. We find that this is not a problem provided you manage your child's expectations and re-assure them that high scores are not expected and that there is plenty of time for improvement. It is important to personally gauge whether your child is ahead of the competition or needs to do some extra work to catch up with their peers.

The mock exam you need to book will depend on the school your child is sitting for.

Click on the name of particular exam types to check for further details about them. Within these details will be the names of which schools the exam type is most relevant for.

Our in-person mock exams are typically followed by a review session which takes place immediately following a refreshment break after students have sat their mock exam.

These review sessions will address the most difficult questions in the paper via digital presentations hosted by our in-house subject experts and teachers. Students are provided with step-by-step solutions to these tricky questions, exam tips and techniques, and are able to ask any questions to aid their overall understanding.

This is a unique and valuable part of the mock exam service we provide, as it provides students with the opportunity to learn from their mistakes while the exam content is fresh in their minds.

For our in-person mock exam sittings, feedback reports are typically provided on the same day the test is sat, usually within a few hours of the mock exam session concluding. This ensures that the feedback itself is useful and effective, as the exam is still fresh in the student’s mind.

For in-person exams, we have a team who are dedicated to the scanning and checking of answer sheets so that we can issue the reports as quickly as possible. For larger events away from our own premises, we sometimes require more time of up to 24 hours.

For online exams, as these are attempted at different times, a feedback report is typically issued within 24 - 48 hours of concluding th exam.

A feedback report will be provided by email and will contain a student’s score, percentile ranking, feedback and access to the questions the student got incorrect or skipped.

All our mock exams include a detailed feedback report and we do not charge any additional fees for this.

Our feedback reports contains:

• Your child’s raw percentage score for each paper
• Your child's percentile score for each paper
• Your child’s ranking in the session for each paper
• Your child’s ranking in the overall cohort for each paper
• Your child’s raw percentage score for the combined papers in the mock
• Your child’s ranking in the session for the combined papers in the mock
• Your child’s ranking in the overall cohort for the combined papers in the mock
• Your child's percentile score in the session cohort for the combined papers in the mock
• Your child's percentile score in the overall cohort for the combined papers in the mock
• The total number of students sitting in the session
• The total number of students in the overall cohort
• High, low and average scores of the session cohort
• High, low and average scores of the overall cohort
• Access to view all skipped or incorrect questions as well as correct answers (some of the harder questions also contain video worked examples to show how to best achieve the answer)
• For each question your child skips or gets wrong, we also give you the percentage of peers that also skipped or got the same question wrong. This will give you an indication of the difficulty level of the question.
• Bar chart showing breakdown of scores of the session cohort
• Bar chart showing breakdown of scores of the overall cohort

We do not make our entire mock exams publicly available for copyright reasons. However, our feedback reports are designed to provide you and your child with the most comprehensive overview of the exam and your child’s performance and areas for improvement.

Please see our booking terms. We do not operate a ‘no refund’ policy as we appreciate that cancellations are necessary for genuine reasons. Therefore, we will allow cancellations up to 72 hours before the scheduled mock exam subject to a cancellation fee of £15 for each mock exam cancelled. You will be refunded the balance of the price paid to the payment card that you used to make the booking.

Subject to availability, you are able to freely change your mock exam booking online free of charge.

We regret that we are not able to offer refunds due to illness as we will not be able to reallocate your child's mock exam place. In the event of a medical emergency on the day of the exam, or if your child is required to self-isolate due to COVID-19, we will offer you an alternative mock exam session or a full-refund.

A detailed schedule will be sent via email approximately one week before each exam date. Usually, we request that you arrive at least 20 minutes prior to the start of your mock exam to allow time for a visit to the toilet and for children to be settled in the exam room before the exam commences. Children are handed over to our staff at the point of registration. The collection time will usually be no more than 5 to 15 minutes after the scheduled finish time of the exam session.

The advertised times on our website are approximate timings.

Children should bring a pencil case with two sharpened pencils and an eraser. Water will be available in the exam room, but we recommend that your child brings a small bottle of water, as some children are often too shy to ask for water. A small snack is allowed during the refreshment break between exams.

Children are handed over at the point of registration and parents can not accompany them into the exam room. As with the real exam, in most cases, parents do not accompany their children to the exam room and so our exam sessions reflect this.

Yes. The break will usually be around 10-15 minutes in length. This is similar to the real exam in most areas. Children can stretch their legs and go to the toilet. There will also be a break after the exam session and before the start of the teacher-led exam review.

No, the exam centre will be closed for the duration of the mock exam. Parents should not return to the centre earlier than 5 minutes before the exam is due to finish.

There is no need for you to telephone us if you are running late. The mock exam will commence promptly at the advertised time in any case. Any child arriving late will be allowed to enter the exam room but will not normally be given extra time to finish the paper due to the tight schedule.

Details of the exam venue will be contained in your booking. Please go to 'My Booking' where you will find a link to the venue.

Eleven Plus Exams’ own venue, Congress House, has a car park that is open to the public on weekends and bank holidays. 'Parking Eye' with Pay & Display operates with the following tariffs:

• First 20 mins - FREE
• Up to 1 hour - £1.00
• 1-2 hours - £1.80
• 2-3 hours - £2.50
• 3-4 hours - £4.00

You will be able to drop-off and pick-up your children without incurring a parking fee, provided you only park for up to 25 minutes. Cameras are in operation and time limits are strictly applied.

Other venues at Westminster University and Bucks New University also have plenty of parking.

We do not have the facility in our Congress House centre for parents to wait. We are within 2 minutes’ walk of Harrow’s shopping precinct where there are plenty of coffee shops and eateries.

The mock exam will take place either at our own premises or another venue, in a safe and controlled environment that complies with all health, safety and fire regulations. We also have CCTV in operation throughout our premises as well as security staff for the building. All our staff have DBS clearance and there will usually be at least one or more staff members on duty with first aid training. Children will remain at all times under the supervision of staff.